Healthcare Innovation and the Patient Experience

Healthcare Innovation and the Patient Experience

April 26, 2023

Improving the patient experience in healthcare requires coordinated efforts across teams, tools, and digital platforms throughout the continuum of care. As healthcare organizations adopt innovative healthcare technology, they are finding new ways to enhance patient experience across their facilities. One solution gaining widespread adoption among healthcare providers is comprehensive rounding software.

Comprehensive Rounding software is a technology that streamlines the rounding process and enables healthcare providers to collect, track, and analyze patient data. This software can be used by nurses, physicians, and other healthcare professionals to improve communication/collaboration and identify opportunities for improvement in patient care.

One of the key benefits of comprehensive rounding software is that it allows healthcare providers to spend more time with patients. With automated processes for collecting and tracking patient data, providers can focus on building relationships with patients and their families, answering questions, and addressing concerns. This can lead to improved patient satisfaction and better outcomes.

Comprehensive rounding software can also help healthcare providers identify potential issues before they become serious problems. By tracking patient data over time, providers can identify trends and patterns that may indicate a need for intervention. For example, the software can alert the healthcare provider to investigate if a patient’s vital signs are consistently outside the normal range.

Another benefit of comprehensive rounding software is that it can improve communication and collaboration among healthcare teams. With the software, healthcare providers can share patient data in real time, allowing for better coordination of care. This can help to reduce errors and improve patient outcomes.

Comprehensive rounding software can also help healthcare organizations meet regulatory requirements and accreditation standards. Organizations can demonstrate their commitment to providing high-quality care and improving patient outcomes by tracking patient data and outcomes.

Overall, comprehensive rounding software is an important innovation for healthcare providers looking to improve the patient experience. By streamlining the rounding process, providers can spend more time with patients, identify potential issues before they become serious problems, improve communication and collaboration among healthcare teams, and meet regulatory requirements and accreditation standards.

Sentact is proud to offer one of the top Comprehensive Rounding Platforms available to hospitals and healthcare facilities nationwide. With a variety of featured functionality sets such as our Best Practice Library, Closed-Loop Tracking, and Enterprise Analytics, we’re sure you will see improvement across the continuum.

Sentact’s Best Practice Library contains over 2000 rounding surveys that can assist in capturing data/patient feedback and produce more efficient rounds. These surveys can be scaled up and down depending on the level of detail each facility wants to capture from their patient rounding practices. Sentact also offers facilities to custom-build surveys specific to the data they want to record throughout their facility.

Our Best Practice Library has been able to yield positive change for hospitals that have implemented our comprehensive rounding software. Hospitals have experienced a 50% increase in Positive Patient Feedback as well as a 13% improvement in Patient Satisfaction Scores by leveraging our rounding surveys throughout their facility.

Sentact also offers a dynamic Closed-Loop Tracking System for deficiency tickets that are recorded during hospital rounds. Once a deficiency ticket is recorded during a round, the issue is immediately sent to the responsible party to take care of and will continue to remind those responsible for resolving the ticket until it is completed. This ensures no deficiency ticket goes unresolved and is taken care of in a timely manner.

Our Closed-Loop Tracking System has led to substantial decreases in negative experiences for patients during their stay. This includes a 34% decrease in Patient Falls as well as Hospital Acquired Infections by 10%. This not only leads to a safer stay for the patient but also a more positive one. Hospitals that have implemented Sentact’s comprehensive rounding software have also seen a 20% decrease in patient complaints.

Our robust Enterprise Analytics and reporting system allows users to analyze data and track trends for any given time period.  This gives hospitals instant access to the data sets they desire to see facility performance on multiple levels and see what levels of care still need improvement. All of this data is displayed in dynamic and easy-to-read charts to make data analysis easier than ever.

Sentact’s comprehensive rounding software has helped hospitals and healthcare facilities achieve success in improving the patient’s experience through our dynamic and unique featured functionality sets. If you want to learn more about Sentact’s comprehensive rounding platform and how it can be tailored to fit your hospital’s needs, fill out this form and one of our account executives will personally reach out to you! make data analysis easier than ever.