White Paper: Achieving Excellence

White Paper: Achieving Excellence

February 26, 2026
Achieving Excellence

A Focus on Patient Experience and Patient Safety

Patient experience and patient safety are inextricably linked. With improved data collection comes deeper and more accurate analyses to dramatically improve patient experience and safety.

Achieving Excellence

This whitepaper explores rounding as a central activity in tracking and improving patient experience and patient safety. It highlights several practical ways to evolve rounding practices that will also relieve overtaxed nursing staff, reduce errors, and provide leaders with more meaningful data sets from which to prioritize actions. 

For such efforts to truly work, particularly in times of staff shortages and burnout, simplicity and automation should be top considerations.

Learn more about the benefits of implementing a single set of standard practices across all hospitals and divisions with the same templates and toolkits, developing proper automated follow-up and escalation protocols, and ways to increase touchpoints.

This will allow much-improved efficiency, but, more importantly, consistency in communication, data collection, and analysis to dramatically improve patient experience and safety. 

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